Ask what the price includes and what it does not. A quoted course fee that excludes the DVSA test fee, the retest fee, the medical or the CPC modules is not really a quote. Ask for the total cost to a licence in your hand, itemised.
Ask about the vehicle and the yard. Will you train on the same vehicle you sit the test in? Is the off-road manoeuvring area laid out to the DVSA specification, or is it a corner of a car park? We train and test on our own yard at the Michelston Business Centre in Kirkcaldy, on our own fleet of ten HGVs, two coaches and a minibus.
Ask about test waiting times, and listen carefully to the answer. Because our lead instructor is a Delegated DVSA Examiner, we conduct Category 3a and Module 4 tests in-house, which routinely removes weeks of waiting compared with going through a DVSA vocational centre. Finally, ask what happens if you are not ready — a school that only offers a fixed package and a fixed test date is managing its diary, not your pass.